Products:

• Q: Are Sansbeauté® shavers able to deliver the same smooth shaving experience as a regular razor?

A: Our products are specially designed to provide a close and precise shave. It features multiple Sansbeauté® patented blades that move painlessly to cut hair as close to the skin as possible.

• Q: How long does hair removal take with the Sansbeauté® shavers?

A: Our shaver allows you to work quickly and efficiently. It is equipped with multiple Sansbeauté® blades that work together to remove hair quickly and effectively. In addition, the shavers are equipped with a powerful motor, so you can count on a smooth and even shaving experience, which further reduces the time needed to shave your head.

• Q: Is it safe for people with sensitive skin?

A: Absolutely! Sansbeaute was founded with the goal of helping people with sensitive skin achieve a smoother shave without the risk of irritation. Our products are designed to provide a fast and comfortable shave, with less chance of the irritation symptoms often associated with traditional razors.

• Q: Is it safe for people with sensitive skin?

A: Absolutely! Sansbeaute was founded with the goal of helping people with sensitive skin achieve a smoother shave without the risk of irritation. Our products are designed to provide a fast and comfortable shave, with less chance of the irritation symptoms often associated with traditional razors.

• Q: Do I need to clean the blades of my shaver after use?

A: Yes, it is advisable to clean your shaver blades after each use. This helps prevent the build-up of dirt, oil and dead skin cells on the blades, which can cause skin irritation or infection. To clean them, turn the shaver off and remove the head. Rinse the head under running water to remove any hairs or dirt, then use a small brush to gently brush away any remaining residue.

After your order you will receive an instruction video on how to clean the heads. If the video is not clear enough, you can always reach us at info@sansbeaute.nl. We are happy to look with you!

Q: Can I choose between dry or wet shaving?

A: Yes, our shaver is designed to be used both wet and dry, depending on your personal preference. You can use the shaver with or without shaving cream or gel. Dry shaving can be quicker and more convenient, while wet shaving can be gentler on the skin and potentially provide a closer shave.

Shipping & Delivery:

• Q: What is the estimated delivery time of my order?

A: If you place an order before 11pm, it will be shipped the next day.

• Q: Are there any shipping costs associated with my order?

A: For orders under €30,-, a delivery fee of €4.95 applies. Orders above €30,- are delivered free of charge.

• Q: What is the expected delivery time for my order?

A: Orders placed before 23:00 will be shipped the next day. You can expect your order a day later. Of course, tracking will follow, allowing you to easily track the status of your order.

• Q: My package has not arrived. What should I do?

A: The Track & Trace information is crucial for tracking your order. If the status of your order is not updated for several days, we recommend that you contact our customer service via info@sansbeaute.nl.

If your package is shown as 'delivered' but you haven't received it yet, please give it a few more hours. It will probably be delivered soon.

Warranty & Returns:

• Q: What is the warranty period for this product?

A: You have a 1 year warranty from the date of purchase. If the product is defective due to a manufacturing defect, please contact us for further assistance.

• Q: My product is broken. What should I do now?

A: If there is a defect caused by a manufacturing error, please feel free to contact us. We will always work towards a solution.

• Q: What are the conditions for returning my order?

A: If at any time within 30 days you are not satisfied with the product, you can return the products without any questions. Contact our customer service, and they will guide you through the return procedure.

• Q: When will I receive my money back?

A: Your money will be refunded to the account number you used to place the order within 5 working days.

I have a question that wasn't answered, can you please help?
Absolutely! Feel free to send us an email to: info@sansbeaute.nl . You will normally receive feedback from one of our employees within 24 hours!